política de privacidad

Última actualización: 3/1/2025

Yutong Metal ofrece una variedad de servicios destinados a ayudar a los clientes actuales y potenciales en la fabricación de sus piezas y conjuntos. A través de nuestro sitio web,tisupplier.com (referred to as the “Website“), customers (collectively referred to as “You”) can interact with Yutong Metal and provide us with information. This information may be shared through our software plug-ins, online platform, or by communicating with our employees and representatives in support of the services we offer as part of a customer. We, Yutong Metal (“Yutong” or “we” or “us“), have formulated this Privacy Policy to elucidate our privacy practices concerning the information collected from you during your visit to the Website and utilization of our Services.

This Privacy Policy is designed to inform you about how Yutong collects and processes your personal data when you use the Website and our Services for our own purposes, where we act as the Controller. It is intended to fulfill our obligations as a Controller of Transparency under the General Data Protection Regulation (GDPR) in Europe. Please note that this Privacy Policy does not cover how we process personal data on behalf of our customers or any other person’s instructions, where we act as a Processor.

Our Privacy Policy may undergo occasional revisions. If we make any significant changes to how we use your personal data, we may notify you by email to the last email address you provided to us and/or by prominently posting notice of the changes on our Website. Changes will be effective thirty (30) calendar days following our dispatch of an email notice to you or thirty (30) calendar days following our posting of notice of the changes on our Website. These changes will be immediately effective for new users of our Services. It is your responsibility to ensure your personal data is up to date. If you do not wish to allow changes in our use of your personal data, you must notify us before the effective date of the changes to deactivate your Account. Continued use of our Website or Services following notice of such changes indicates your acknowledgment and agreement to be bound by the terms and conditions of such changes.

If you have any questions about this Notice, please contact us by email at mandy@tisupplier.com

1.What Information Do We Collect?

We gather information about you through various means when you utilize our Website and Services. This information includes the following:

Information You Provide

We collect data that you voluntarily provide to us, which may include:

Personal information such as your first and last name, phone number, email address, company name, job title, and password when you create an account to access our Customer or Manufacturing Partner network (“Account”).
Información personal como su nombre y apellido, número de teléfono, dirección de correo electrónico, nombre de la empresa y puesto de trabajo al entablar una conversación con un chatbot ("Bot") o mediante comunicación electrónica o no electrónica.
Al acceder a los Servicios en nuestro sitio web, recopilamos toda la información necesaria para completar la transacción que ha solicitado o autorizado. Esto puede incluir su nombre y dirección de correo electrónico.
Retenemos información en su nombre para mantener y dar servicio a su Cuenta y brindar los Servicios.
Si proporciona comentarios o se comunica con nosotros por correo electrónico, recopilamos su nombre, dirección de correo electrónico y cualquier otro contenido incluido en el correo electrónico para responder a su consulta.
La participación en nuestras encuestas implica recopilar la información que usted proporciona.
We may also gather personal information from other areas of our Website where it is explicitly stated that such information is being collected.
If you provide feedback or contact us via text message (“SMS”), we collect your name, phone number, and any other content included in the SMS to respond accordingly.

Information Collected Through Technology

We automatically collect certain information through various technological means. This information is gathered in the following ways:

Log Files: Similar to most websites, we automatically gather certain information and store it in log files. This includes aggregated data on the pages accessed or visited by customers (though not individual user pages), IP addresses, browser types, Internet Service Providers (ISPs), operating systems, date/time stamps, and clickstream data. We utilize this information to analyze trends, administer the Website, and enhance our Services to better suit our users’ needs.
Cookies: Like many online services, we utilize cookies to gather information. “Cookies” are small files that websites or service providers transfer to your computer’s hard drive through your web browser, enabling the website’s or service provider’s systems to recognize your browser and capture and remember certain information. We use cookies to comprehend your preferences based on previous or current site activity, and compile aggregate data about Website traffic and interaction, allowing us to offer improved Website experiences and tools in the future. You can opt to have your computer notify you each time a cookie is being sent, or you can choose to disable all cookies. This can be done through your browser settings (e.g., Microsoft Internet Explorer, Mozilla Firefox, Google Chrome, or Apple Safari). Please note that each browser differs slightly, so consult your browser’s Help menu to learn how to adjust your cookie preferences. Disabling cookies may result in limited access to features that enhance your Website experience, and some of our Services may not function properly. We solely use cookies to record session information and tailor marketing information and other services to you. We do not utilize cookies to obtain personally identifiable information.
Pixel Tags: Additionally, we employ “Pixel Tags” (also known as clear GIFs, Web beacons, or Web bugs). Pixel Tags are minuscule graphic images with a unique identifier, similar in function to Cookies, used to track online movements of Web users. Unlike Cookies, which are stored on a user’s computer hard drive, Pixel Tags are invisibly videoded in Web pages. Pixel Tags also enable us to send email messages in a readable format and inform us whether emails have been opened, ensuring that we only send messages of interest to our users. We may use this information to reduce or eliminate messages sent to a user.
Third-Party Analytics: We utilize third-party service providers such as Google Analytics to assist in analyzing how users utilize the Website (“Analytics Providers”). Analytics Providers employ Cookies to collect information such as frequency of Website visits, visited pages, and previous sites visited before accessing the Website. We utilize the information obtained from Analytics Providers solely to enhance our Website and Services. Analytics Providers only collect the IP address assigned to you at the time of Website visit, rather than your name or other personally identifying information. We do not merge the information obtained through the use of Analytics Providers with your personal data.

No Special Categories of Personal Data

We do not collect any “Special Categories of Personal Data” about you, including details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, genetic and biometric data, or information about criminal convictions and offenses.

2.How We Utilize Your Personal Information

General Usage:

We will solely utilize your personal data for the purposes for which it was initially collected, as outlined below, unless we reasonably determine that it is necessary to use it for another purpose that aligns with the original intent.

If we require using your personal data for an unrelated purpose, we will update this Privacy Policy and provide an explanation of the legal basis allowing us to do so.

What Constitutes Our “Legal Basis” for Processing Your Personal Data?

For each purpose in which we use your personal data, the GDPR mandates that we have a “legal basis” for such usage. Typically, we rely on one of the following legal bases:

Performance of a contract we are about to enter into or have entered into with you (“Contractual Necessity“).
Necessity for our legitimate interests, provided that your interests and fundamental rights do not outweigh those interests (“Legitimate Interests“). Further details regarding the specific legitimate interests pursued for each purpose of using your personal data are outlined below.
Compliance with legal or regulatory obligations (“Compliance with Law“).

We employ your personal information in the following manners:

Facilitate the establishment and security of your Account on our network.
Identify you as a user within our system or that of a third-party service provider or authorized business entity assisting us in delivering the Services.
Upon creating an Account, we may verify your identity using various methods. For example, you may receive an email from us to verify ownership of the provided email address upon Account creation.
Utilize your email address for administrative notifications concerning your Account status or other transactions or activities associated with our provision of the Services.
Deliver the Services you request.
Enhance the administration of our Website and Services.
Address your inquiries and other requests.
Implement fraud protection measures and/or verify your identity.
Distribute newsletters, surveys, offers, and other promotional materials related to our Services and for Yutong’s marketing purposes.

User Testimonials.

We frequently receive testimonials and feedback from users who have had positive experiences with our Services. On occasion, we may choose to publish such feedback. When publishing this content, we may identify our users by their first and last names, company names, and may also include their hometowns. Prior to posting any user’s name alongside their testimonial, we obtain their explicit consent.

3.How Long do We Store Your Data？

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us to keep your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

4.Consequences of Non-Provision of Necessary Personal Data

If we require processing your personal data to comply with legal obligations or to fulfill contractual terms with you, and you fail to provide the requested data, we may be unable to perform the contract we have or are attempting to enter into with you. For instance, we may be unable to provide Website functionalities (e.g., account setup or quotation) or fulfill a request you make (e.g., product demonstration).

Should this occur, we may need to suspend your Account, and we will notify you accordingly at the time.

5.Do We Share Your Information With Third Parties?

We may disclose your personal information as outlined below and elsewhere in this Privacy Policy:

Sharing with Third-Party Service Providers: Your personal information may be shared with third-party service providers to facilitate the provision of Services offered through our Website, conduct quality assurance testing, assist in account creation, provide technical support, and deliver other services on behalf of Yutong.
Sharing Customer Personal Information with Manufacturing Partners: To fulfill the manufacturing of parts ordered through our Services, Yutong may subcontract a Customer’s manufacturing project to one of our Manufacturing Partners. As part of this process, we may share your information with our Manufacturing Partners to enable them to manufacture the specified parts, assemblies, and related items.
Sharing Manufacturing Partner Personal Information with Third-Party Business Partners: We may also share Manufacturing Partners’ personal information with a select number of third-party business partners who facilitate the delivery of Services for those Manufacturing Partners enrolled in our payment or card programs. These partners aid in the delivery of card and payment programs, such as payment processors, credit card network services, and banks or financial institutions. The use of your personal information by these third-party business partners will be governed by their respective privacy policies.

6.Ensuring the Security of Your Personal Data.

Hemos implementado medidas de seguridad comercialmente razonables para salvaguardar sus datos personales contra pérdidas accidentales, acceso no autorizado, uso, alteración o divulgación.

Además, hemos establecido procedimientos para abordar cualquier violación de datos personales real o sospechada. En caso de tales infracciones, colaboramos con los reguladores pertinentes y, cuando sea requerido legalmente, podemos notificarle sobre infracciones que afecten a sus datos personales.

Además, solo conservamos sus datos personales durante el tiempo necesario para los fines descritos anteriormente, a menos que la ley exija un período de retención más largo.

Access to your personal data is restricted to employees and personnel who require such access for legitimate business purposes, all of whom are bound by a contractual obligation of confidentiality.

7.Children and Teens

The privacy of Children is important to us. We provide a separate experience for Children in the United States, in which we collect and process only limited information.

The Platform otherwise is not directed at Children. If we become aware that personal information has been collected on the Platform from a Child, we will delete this information and terminate the Child’s account. If you believe there is a user who is below the age of 13, please contact us.

Si es padre o tutor, nuestra Guía para tutores contiene información y recursos para ayudarle a comprender la Plataforma y las herramientas y controles que puede utilizar.

8.Sus derechos respecto de sus datos personales

En determinadas circunstancias, tiene derecho a:

Solicite acceso a sus datos personales: Puede obtener una copia de los datos personales que tenemos sobre usted y verificar su procesamiento legal.
Solicitar la corrección de sus datos personales:Puede solicitar la corrección de cualquier información incompleta o inexacta que tengamos sobre usted.
Solicitar la supresión de sus datos personales:Puede solicitarnos que eliminemos o eliminemos datos personales cuando no exista un motivo válido para continuar con su procesamiento o cuando haya ejercido su derecho a oponerse al procesamiento.
Oponerse al tratamiento de sus datos personales:Puede oponerse al procesamiento de sus datos personales si nos basamos en el interés legítimo como base legal para el procesamiento, o si sus datos personales se utilizan con fines de marketing directo.
Solicitar la limitación del tratamiento de sus datos personales: Puede solicitar la suspensión del tratamiento de sus datos personales, por ejemplo, para verificar su exactitud o los motivos del tratamiento.
Solicitar la transferencia de sus datos personales:Si lo solicita, le proporcionaremos a usted o a un tercero de su elección sus datos personales en un formato estructurado, de uso común y legible por máquina.
Retirar el consentimiento: Si nos basamos en el consentimiento para procesar sus datos personales, tiene derecho a retirar su consentimiento en cualquier momento.

9.Cómo ejercer sus derechos.

Para ejercer cualquiera de los derechos descritos anteriormente (excluido el retiro del consentimiento), comuníquese con nosotros por correo electrónico.

Nos basamos en los intereses legítimos como base legal para procesar sus datos personales para comunicaciones de marketing. Si desea oponerse a este procesamiento, puede seguir las instrucciones de exclusión proporcionadas en los correos electrónicos de marketing que recibe o contactarnos directamente utilizando la información proporcionada anteriormente. Una vez recibida su objeción, dejaremos de procesar sus datos personales de inmediato con fines de marketing. Tenga en cuenta que aún podemos enviarle comunicaciones relacionadas con el servicio, como actualizaciones de nuestros Términos de uso o Política de privacidad, independientemente de sus preferencias de marketing.

You will generally not be charged a fee to access your personal data or to exercise your rights. However, in cases where your request is unfounded, repetitive, or excessive (excluding Consent Withdrawal), we may charge a reasonable fee or refuse to comply with your request.

For security purposes and to ensure that personal data is disclosed only to individuals with the right to access it, we may need to request specific information to confirm your identity before processing your request. We may also contact you for additional information to expedite our response.

Nuestro objetivo es responder a todas las solicitudes legítimas en el plazo de un mes. Sin embargo, si su solicitud es particularmente compleja o si se han realizado varias solicitudes, es posible que tardemos más en responder. En tales casos, le notificaremos y le proporcionaremos actualizaciones sobre el progreso de su solicitud.

10.Quejas

Si desea presentar una queja sobre esta Política de Privacidad o nuestras prácticas en relación con sus Datos Personales, comuníquese con nosotros. Responderemos a su queja tan pronto como podamos.

Si cree que su queja no se ha resuelto adecuadamente, tenga en cuenta que el RGPD le otorga derecho a comunicarse con su autoridad supervisora de protección de datos local.

11.Privacidad y enlaces de terceros

This Privacy Policy applies solely to information collected by our Website and Services. In an attempt to provide you with increased value, we may include third-party links on our Website. These linked sites have separate and independent privacy policies, and we do not have control over and do not review these linked sites. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Website and welcome any feedback about these linked sites (including if a specific link does not work).

12.Online Policy Only

This Privacy Policy applies only to information collected through our Website and Services and not to information collected by us offline.

13.Do Not Track Signals

Algunos navegadores web pueden transmitir señales de "no rastrear" a los sitios web y otros servicios en línea con los que se comunica su navegador web. No existe ningún estándar que rija qué deben hacer los sitios web, si es que deben hacer algo, cuando reciben estas señales. Actualmente no tomamos medidas en respuesta a estas señales. Cuando se establezca un estándar, podremos revisar nuestra política para responder a estas señales.

14.Seguimiento de terceros y publicidad en línea

Usamos Google Analytics para reconocerlo y vincular los dispositivos que usa cuando visita tisupplier.com, inicia sesión en su cuenta en nuestro servicio o interactúa con nosotros de otra manera. Google Analytics nos permite comprender mejor cómo interactúan nuestros usuarios con nuestros servicios y adaptar nuestros anuncios y contenido a usted. Para obtener información sobre cómo Google Analytics recopila y procesa datos, así como también cómo puede controlar la información enviada a Google, revise el sitio de Google. “Cómo utiliza Google los datos cuando utiliza nuestros socios’ sitios o aplicaciones” ubicado en www.google.com/policies/privacy/partners/. Puede obtener información sobre las opciones de exclusión disponibles actualmente en Google Analytics, incluido el complemento del navegador de Google Analytics, aquí https://tools.google.com/dlpage/gaoptout/.

También podemos utilizar ciertas formas de publicidad gráfica y otras funciones avanzadas, como Google AdSense, Tiktok, Facebook y Bing. Estas funciones nos permiten utilizar cookies propias y de terceros (como la cookie de publicidad de Google AdSense) u otras cookies de terceros juntas para informar, optimizar y mostrar anuncios basados en sus visitas anteriores a nuestros servicios. Puede controlar sus preferencias publicitarias o excluirse de ciertos productos publicitarios visitando el administrador de preferencias de anuncios, como https://google.com/ads/preferences, o visitando los recursos en línea de NAI en http://www.networkadvertising.org/choices.

15. Los derechos de privacidad específicos de los residentes de los Estados Unidos

¿Qué categorías de información personal recopilamos?

Hemos recopilado las siguientes categorías de información personal en los últimos doce (12) meses:

Categoría	Ejemplos	Coleccionado
A. Identificadores	Detalles de contacto, como nombre real, alias, dirección postal, número de contacto telefónico o móvil, identificador personal único, identificador en línea, dirección de protocolo de Internet, dirección de correo electrónico y nombre de cuenta.	SÍ
B. Información personal según se define en el estatuto de Registros de clientes de California	Nombre, información de contacto, educación, empleo, historial laboral e información financiera.	SÍ
C. Características de clasificación protegidas según la ley estatal o federal	Género y fecha de nacimiento.	SÍ
D. Información comercial	Información de transacciones, historial de compras, detalles financieros e información de pago.	SÍ
E. Información biométrica	Huellas dactilares y de voz	SÍ
F. Internet u otra actividad de red similar	Historial de navegación, historial de búsqueda, comportamiento en línea, datos de interés e interacciones con nuestros sitios web, aplicaciones, sistemas y anuncios y otros	NO
G. Datos de geolocalización	Ubicación del dispositivo	NO
H. Información de audio, electrónica, visual, térmica, olfativa o similar	Imágenes y grabaciones de audio, vídeo o llamadas creadas en relación con nuestras actividades comerciales.	NO
I. Información profesional o laboral	Datos de contacto comercial para brindarle nuestros servicios a nivel comercial o puesto de trabajo, historial laboral y calificaciones profesionales si solicita un trabajo con nosotros.	SÍ
J. Información educativa	Registros estudiantiles e información del directorio	NO
K. Inferencias extraídas de la información personal recopilada	Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics	SÍ
L. Sensitive personal Information		NO

We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:

Receiving help through our customer support channels;
Participation in customer surveys or contests; and
Facilitation in the delivery of our Services and to respond to your inquiries.

How do we use and share your personal information?

We collect and share your personal information through:

Targeting cookies/Marketing cookies
Beacons/Pixels/Tags

Will your information be shared with anyone else?

Podemos divulgar su información personal a nuestros proveedores de servicios de conformidad con un contrato escrito entre nosotros y cada proveedor de servicios.

Podemos utilizar su información personal para nuestros propios fines comerciales, como por ejemplo para realizar investigaciones internas para el desarrollo y demostración tecnológicos. Esto no se considera “venta” de su información personal.

Hemos divulgado las siguientes categorías de información personal a terceros con fines comerciales o de negocios en los doce (12) meses anteriores:

Hemos vendido o compartido las siguientes categorías de información personal a terceros en los doce (12) meses anteriores:

Las categorías de terceros a quienes vendimos información personal son:

Redes publicitarias
Servicios de análisis de datos

The categories of third parties to whom we shared personal information with are:

Servicios de análisis de datos
Redes publicitarias

California Residents

California Civil Code Section 1798.83, also known as the “Shine The Light”, law permits our users, who are California residents, to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).

CCPA Privacy Notice

This section applies only to California residents. Under the California Consumer Privacy Act (CCPA), you have the rights listed below.

The California Code of Regulations defines a “residents” as:

(1) Every individual who is in the State of California for other than a temporary or transitory purpose

(2) Every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose

All other individuals are defined as “non-residents.”

If this definition of “resident” applies to you, we must adhere to certain rights and obligations regarding your personal information.

Your rights with respect to your personal data

Right to request deletion of the data — Request to delete

You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your request and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by another consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may be required to protect against illegal activities.

Right to be informed — Request to know

Depending on the circumstances, you have a right to know:

whether we collect and use your personal information;
the categories of personal information that we collect;
the purposes for which the collected personal information is used;
whether we sell or share personal information to third parties;
the categories of personal information that we sold, shared, or disclosed for a business purpose;
the categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose;
the business or commercial purpose for collecting, selling, or sharing personal information; and
the specific pieces of personal information we collected about you.

In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to a consumer request or to re-identify individual data to verify a consumer request.

Right to Non-Discrimination for the Exercise of a Consumer’s Privacy Rights

No lo discriminaremos si ejerce sus derechos de privacidad.

Derecho a limitar el uso y la divulgación de información personal confidencial

No procesamos información personal sensible del consumidor.

Proceso de verificación

Al recibir su solicitud, necesitaremos verificar su identidad para determinar que es la misma persona sobre la cual tenemos información en nuestro sistema. Estos esfuerzos de verificación requieren que le pidamos que proporcione información para que podamos compararla con la información que nos ha proporcionado anteriormente. Por ejemplo, dependiendo del tipo de solicitud que envíe, podemos pedirle que proporcione cierta información para que podamos comparar la información que proporciona con la información que ya tenemos registrada, o podemos comunicarnos con usted a través de un método de comunicación (por ejemplo, teléfono o correo electrónico) que nos haya proporcionado previamente. También podemos utilizar otros métodos de verificación según lo dicten las circunstancias.

We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. We will delete such additional provided information as soon as we finish verifying you.

Other privacy rights

You may object to the processing of your personal information.
You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing of the information.
You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.

You can opt out from the selling or sharing of your personal information by disabling cookies in Cookie Preference Settings and clicking on the Do Not Sell or Share My Personal Information link on our homepage.

Para ejercer estos derechos, puede contactarnos enviando una solicitud de acceso del interesado, por correo electrónico o consultando los datos de contacto que se encuentran al final de este documento. Si tiene una queja sobre cómo manejamos sus datos, nos gustaría saber de usted.

16.Los derechos de privacidad específicos de otras regiones

Australia y Nueva Zelanda

Recopilamos y procesamos su información personal según las obligaciones y condiciones establecidas por la Ley de Privacidad de Australia de 1988 y la Ley de Privacidad de Nueva Zelanda de 2020 (Ley de Privacidad).

Este aviso de privacidad satisface los requisitos de aviso definidos en ambas Leyes de Privacidad, en particular: qué información personal recopilamos de usted, de qué fuentes, para qué fines y otros destinatarios de su información personal.

Si no desea proporcionar la información personal necesaria para cumplir su propósito aplicable, puede afectar nuestra capacidad para brindar nuestros servicios, en particular:

Ofrecerte los productos o servicios que deseas
Responder o ayudar con sus solicitudes
Gestiona tu cuenta con nosotros
Confirma tu identidad y protege tu cuenta

En cualquier momento, tiene derecho a solicitar el acceso o la corrección de su información personal. Puede realizar dicha solicitud comunicándose con nosotros utilizando los datos de contacto.

If you believe we are unlawfully processing your personal information, you have the right to submit a complaint about a breach of the Australian Privacy Principles to the Office of the Australian Information Commissioner and a breach of New Zealand’s Privacy Principles to the Office of New Zealand Privacy Commissioner.

Republic of South Africa

En cualquier momento, tiene derecho a solicitar el acceso o la corrección de su información personal. Puede realizar dicha solicitud comunicándose con nosotros utilizando los datos de contacto.

If you are unsatisfied with the manner in which we address any complaint with regard to our processing of personal information, you can contact the office of the regulator, the details of which are:

The Information Regulator (South Africa)

General enquiries: enquiries@inforegulator.org.za

Complaints (complete POPIA/PAIA form 5): PAIAComplaints@inforegulator.org.za & POPIAComplaints@inforegulator.org.za